All Threads

7 cards
LN
Lisa NguyenVIP
1
Critical
SupportUrgent12m ago

URGENT: One of our client's dashboards is down. Getting 502 errors. Restaurant ID: R-4521

Lisa Nguyen · 12m ago
MR
Maria RodriguezVIP
3
High
Partnership6m ago

Perfect. How long does sandbox provisioning take?

Maria Rodriguez · 6m ago

Sure! Here's the link to our API docs: docs.privateinbox.com/api. I'll also set up a sandbox environment for your team.

You · 18m ago

Can you send over the API documentation? Our dev team wants to start the integration ASAP.

Maria Rodriguez · 30m ago
SC
Sarah ChenVIP
1
High
SalesVIP18m ago

Quick update - we signed the contract for 3 more locations. They'll be going live in April.

Sarah Chen · 18m ago
SC
Sarah ChenVIP
3
High
SalesVIP30m ago

That would be great. Also, can we get API access for our internal dashboard? We want to pull real-time sales data.

Sarah Chen · 30m ago

Hey Sarah! Great to hear about the expansion. Let me pull together a custom proposal for 15+ locations.

You · 1h ago

Hi! I wanted to discuss the new pricing tiers for our enterprise plan. We have 15 restaurants now and need better volume discounts.

Sarah Chen · 2h ago
LN
Lisa NguyenVIP
4
High
PartnershipVIP2h ago

Actually, make that three clients. Just got another request today.

Lisa Nguyen · 2h ago

Absolutely! Also, can we schedule a call to discuss white-labeling options? Two of our clients want their own branded dashboards.

Lisa Nguyen · 6h ago

Great feedback! CSV export for comparisons is on our Q2 roadmap. Want early access to the beta?

You · 10h ago

Hey, our team has been testing the multi-location comparison feature. It's really powerful but we need a way to export comparison data as CSV.

Lisa Nguyen · 12h ago
JT
James Taylor
1
Medium
Invoice3h ago

Could you send me the invoice for last month's service? I need it for our quarterly tax filing.

James Taylor · 3h ago
PV
Peter Volkov
3
Medium
DeliveryInvoice14h ago

Yes please. Also, the invoice for the hardware - can we split it into two payments?

Peter Volkov · 14h ago

Thanks for the update, Peter. Should we adjust the onboarding timeline?

You · 16h ago

Delivery of the new POS hardware is delayed. Original ETA was March 20, now they say March 28.

Peter Volkov · 18h ago